The Alaska Energy Authority (AEA) is committed to protecting your privacy and implementing technology that supports a safe online experience. This Statement of Privacy applies to the AEA website and governs data collection and usage. By using the AEA website, you consent to the data practices described in this statement.
Collection of your Personal Information
AEA collects personally identifiable information, such as your email address, name, home or work address or telephone number. AEA also collects anonymous demographic information that is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.
AEA is also automatically collects information about your computer hardware and software. This information may include your IP address, browser type, domain names, access times, and referring website addresses. AEA uses this information to operate the service, maintain service quality, and provide general statistics regarding use of the AEA website.
Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through AEA’s public message boards, this information may be collected and used by others. Note: AEA does not read any of your private online communications.
AEA encourages you to review the privacy statements of websites you choose to link to from AEA so that you can understand how those websites collect, use, and share your information. AEA is not responsible for the privacy statements or other content on websites outside of the AEA website.
Use of Your Personal Information
AEA collects and uses your personal information to operate the AEA website and respond to requests for information or participation in AEA programs and services. AEA may also use your personally identifiable information to inform you of updates, opportunities, or resources related to AEA program and initiatives. AEA may contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS Communications
AEA may use SMS text messaging to communicate with stakeholders or members of the public regarding program participation, support inquiries, or service-related notifications. Message frequency varies. Message and data rates may apply based on your mobile carrier plan.
You may opt out of SMS communications at any time by contacting us at info@akenergyauthority.org.
After opting out, you will receive a confirmation, and no further messages will be sent.
AEA does not sell, rent, or lease its personal information to third parties. AEA may share information with trusted partners to assist in performing statistical analysis, providing technical support, or supporting AEA program. These partners are prohibited from using your personal information except to provide services on behalf of AEA and are required to maintain the confidentiality of your information.
AEA does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.
AEA tracks website within the AEA website in order to determine which services and information are most frequently accessed. This information is used to improve website functionality and better meet the needs of stakeholders and the public.
AEA will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the legal requirements or comply with legal process served on AEA or the website;
(b) protect and defend the rights or property of AEA; or
(c) act under exigent circumstances to protect the personal safety of users of AEA or the public.
Use of Cookies
The AEA website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie.
One of the primary purposes of cookies is to provide a convenience feature that saves you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize AEA web pages or register with the AEA website or services, a cookie helps AEA to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses or shipping addresses. When you return to the same AEA website, the information you previously provided can be retrieved so you can easily use the AEA features you customized.
You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the AEA services of AEA services or websites you visit.
Security of your Personal Information
AEA secures your personal information from unauthorized access, use, or disclosure. AEA stores the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Changes to This Statement
AEA will occasionally update this Statement of Privacy to reflect organizational and public feedback. AEA encourages you to periodically review this Statement to be informed of how AEA is protecting your information.
Contact Information
AEA welcomes your comments regarding this Statement of Privacy. If you believe that AEA has not adhered to this Statement, please contact AEA at info@akenergyauthority.org. We will use commercially reasonable efforts to promptly determine and remedy the problem.